Help centre
How can we help?
Answers to the questions experts ask most. Signed in? Use Support in your dashboard to track requests.
Getting started
Who can join?
Anyone 18 or older with real expertise: a professional licence, an advanced degree, native command of a language, or proven specialist experience.
Does it cost anything?
No. Vettedlance never charges candidates. Assessments for hiring roles are paid.
What is the difference between "Hiring now" and "Talent pool"?
Hiring now roles have live work. Talent pool roles are for projects we expect to open; apply now and we invite you first.
Applications & vetting
How do I apply?
Create an account, complete your profile, confirm your email, then click Apply on any role.
What documents do you need?
A government ID for the identity check, and proof of your qualification or licence for the credentials check. You upload them in your dashboard under Verification.
What happens to my ID?
A reviewer checks it, records the result, and the image is deleted. We keep only the decision.
What is the AI interview?
A written interview of six questions, tailored to the role. It takes 15–25 minutes. A person reviews every result.
Payments & tax
How am I paid?
In US dollars, through Wise, Payoneer, bank transfer or PayPal, on a schedule agreed in your contract.
Which tax form do I need?
Non-US individuals usually sign a W-8BEN; US persons sign a W-9. We send the right form for e-signature at onboarding.
What rate will I get?
Rates depend on the project and your tier, and are agreed in writing before you start.
Account & privacy
How do I change my password?
Dashboard, then Settings. You can also reset it from the sign-in page.
How do I stop marketing emails?
Use the unsubscribe link in any marketing email, or untick the option in Settings.
How do I delete my account?
Dashboard, then Settings, then Delete account. This removes your profile, CV, documents and applications.