Guidelines
The standards behind "vetted".
The same rules apply in every field and language we work in, from clinical medicine and law to engineering, the sciences and translation.
1. Be who you say you are
One account per person. Your identity, qualifications and experience must be true. Never let anyone else work on your account.
2. Do the work yourself
Do not use AI tools, OCR, translation engines or other people unless a project explicitly allows it. Undisclosed tool use is the fastest way to lose access.
3. Flag uncertainty
If you are not sure, say so. An honest flag is worth more than a confident guess, and our scoring rewards it.
4. Keep client material confidential
Never copy, share or store project material outside the tools we provide.
5. Respect everyone
No harassment, discrimination or abuse of reviewers, clients or other experts.
6. Quality is continuous
A sample of your work is reviewed on every project. Consistent quality keeps your tier; repeated problems pause your access.
Breaking these rules can end your access and forfeit payment for affected work, as set out in your contract.