Talent pool SpecialistContractRemote

IT Support Specialist

Judge AI help-desk answers for accuracy, safety and clarity for non-technical users.

At a glance

  • Paid in USDPer task or per hour, in USD. Rates are shown before you start each project.
  • Remote, any timezoneWork from anywhere with a stable connection.
  • Flexible, part-timeChoose your own hours.
  • Ongoing, project-based Starts when a matching project opens · Rolling applications
  • Contract · SpecialistMultiple openings

About the work

Support chatbots are often the first point of contact for users. Real support staff know which fixes work and which make things worse.

What you will do

  • Rate model answers to common hardware, software and network problems
  • Write real support tickets with correct resolutions
  • Flag steps that risk data loss or security
  • Rewrite answers in plain language

What we are looking for

  • Help-desk or desktop support experience
  • Working knowledge of Windows, macOS and common office software
  • Professional written English
  • Patience and clear explanation

Nice to have

  • CompTIA A+ or similar certification
  • Experience supporting users in more than one language

Hiring process

  1. Step 1Profile and CV review
  2. Step 2AI interview (about 20 minutes)
  3. Step 3Identity and credential check
  4. Step 4Short paid trial task

Free to apply. Vettedlance never charges candidates, and will never ask you to pay for training, tests or equipment.

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